Collection and Use of Personal Information

The information we gain from customers helps us personalise and improve the service we offer to you. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and maintain your accounts with us, display content like customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our site technology, prevent or detect fraud or abuses of our site and enable third parties to carry out technical or other functions for us.

The types of information we gather include:

Information you give us: we receive and store the information you enter on our site or give us at any other time. You may choose not to provide certain information but then you may not be able to take advantage of certain features of our site.

Automatic information: we receive and store certain types of information when you interact with us. Like many sites, we use "cookies" and obtain certain types of information when your browser accesses Jantoh.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you have selected the "Remember Me" option.

Information from other sources: we may, from time to time, receive information about you from other sources and add this to our account information.

Does Carbide-Finger Ltd Share the Information It Receives?

Information about our customers is an important part of our business and we do not sell it to others. We share customer information as described below.

Agents: from time to time, we employ other companies to perform functions including fulfilling orders, delivering packages, sending postal mail, e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service on our behalf. These companies have access to personal information needed to perform their functions, but may not use it for other purposes. Furthermore, they must process the personal information in accordance with this Privacy Policy and under international laws.

Business transfers: as we develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy. In the event that Carbide-Finger or its sister companies are acquired, customer information will of course form one of the transferred assets.

Protection of Carbide-Finger and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or to protect the rights, property or safety of Carbide-Finger, our customers, suppliers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in any way that is contrary to the undertakings made in this Privacy Policy.

With your consent: in all circumstances other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Customer Communication Preferences

Different types of communication: By registering your details you consent to Carbide-Finger sending you information via post, telephone or e-mail on special offers, new product launches, product reviews, and any other information we believe may be relevant to you. We may also contact you via these methods for market research and customer care purposes.

Removing yourself from our communications: If you do not wish to receive communications from us please email us at support@carbidefinger.net clearly stating which communication channels you do NOT want to receive information by and, if any, which channels you DO want to receive information by or alternatively log in to your Jantoh account and adjust your subscriptions there.

How Secure Is Information About Me?

We maintain safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. These safeguards mean that we may occasionally request proof of identity before we disclose personal information to you. We do not hold any credit or debit card details.

What Choices Do I Have?

 As outlined above, you may choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain Jantoh features.

If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences as detailed above.

The Help menu on the menu bar of your browsers tells you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Conditions of Use, Notices and Revisions

If you choose to use the Jantoh web site, your visit and any dispute over privacy is subject to this Privacy Policy. This includes limitations on damages and application of international laws. If you have any concern about privacy at Jantoh, send a thorough description to support@carbidefinger.net and we will try to resolve it. Our business changes constantly and our Privacy Policy is subject to review. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our site frequently to see any changes. Unless stated otherwise, our current Privacy Policy applies to all information that we hold or will hold about you and your account. We respect the promises we make, and will not materially change our policies and practices to make them less protective of previously collected customer information without the consent of customers so affected.